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Smith Technical Resources has a provided IT Services for clients in healthcare since 2003. With medical practices ranging in size from only 2 employees, up to much larger hospitals, medical centers and clinical labs that employ a vastly larger staff of 100 employees or more.
We have extensive experience supporting healthcare facilities of all sizes and specialities. We also offer a range of IT services and solutions that have been tailored specifically for medical practices. From 24/7 helpdesk services to assist your staff in resolving issues that may reduce their productivity, to more complex issues such as disaster recovery and network security. With our large range of healthcare technology solutions, you can rest assured that your practice will have quick and uninterrupted access to any medical information, patient records or scheduling data that they will need during each work day.
With a waiting room full of scheduled patients and also walk-ins, there is little time for slow downs caused by computer and/or printing issues. With a call to Smith Technical Resources, in most cases we can resolve your technical problems efficiently and in the shortest time possible, by phone, remote or with our swift onsite IT services.
To reduce the possibility of bottle necks caused by your staff's inability to access the medical information that they need, we can constantly monitor your networked endpoints, printers and Internet connectivity for intermittent problems or complete outages and failures. With our proactive monitoring services, we can resolve a great deal of software and equipment configuration related issues before they become worse and cause down time for your medical practice.
Since the legal requirements for both accessing and also storing medical information are more strict, we can provide your healthcare facility with a completely HIPAA Compliant solution for archiving your sensitive patient data. We provide a multi layered approach with your data backups. Which involves highly encrypted local backups and also offsite backups that are mirrored across multiple data centers for added protection. All backup data is first encrypted with your private key, staged and then uploaded to our secure servers. And in case of an unexpected data loss at your medical practice, you can quickly get access to your securely stored files from anywhere that you have Internet access.
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