24x7 Help Adware
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24/7 Help Adware Removal Tutorial

The 24x7 Help adware is a small program that displays contact details for a remote computer support company. The 24x7 Help program will also suggest that you download security programs such as, Online Vault Backup, PCRx Registry Cleaner, Crawler Toolbar, Crawler Parental Control and Spyware Terminator 2012. The 24x7 Help adware program may be bundled with other free software programs that are easily available for download online.  It can also be downloaded as a stand alone program from "Download.cnet.com". It has a very poor user rating on Cnet.com and has been downloaded from the site 1,109 times as of the date of this posting.


How To Remove The 24x7 Help Adware From Your Computer

The removal procedure for this adware isn't too complicated. And you should be able to easily download the tools that you will need to remove the 24x7 Help program from "Safe Mode with Networking". You will need to download a copy of:


You will need to download:

  1. RKill
  2. Junkware Removal Tool
  3. Emsisoft Emergency Kit


24x7 Help Removal Procedure Step by Step


  1. First restart your computer into "Safe Mode with Networking".
  2. At the login screen select your account or another account that has administrative rights.
  3. Once the desktop is displayed, open a web browser and download the needed utilities that are listed above to an easily accessible location.
  4. After the files have been downloaded, execute the copy of "rKill" by clicking on it's executable. Give it a few minutes to scan your computer and to terminate any malicious running processes.
  5. Next, start the copy of the "Junkware Removal Tool". It will removal any programs that are considered to be unwanted and that may have come pre installed on your computer from the manufacturer.














  1. After the Junkware Removal Tool finishes, decompress the copy of "Emsisoft Emergency Kit" by clicking on it's executable. Make sure that you extract it to an easily accessible location on your computer.
  2. After the kit has been decompressed, open it by clicking on "Start.exe" in it's containing folder.
  3. Once the kit starts, click on "Emergency Kit Scanner".
















  1. Next, update the definitions of the kit by clicking on "Update Now".






















  1. After the kit's files are updated, perform a deep scan of your computer.






















  1. Once the scan is complete, remove any malicious files that the scanner detects on your computer.
  2. Next, restart your computer normally.
  3. You're all done! Your computer should now be free of the 24x7 Help adware at this point.






24x7 Help Adware Associated Files:

%AppData%\24x7 Help\

%AppData%\24x7 Help\skin\

%AppData%\Microsoft\Internet Explorer\Quick Launch\24x7 Help.lnk

%CommonDesktop%\24x7 Help.lnk

%CommonStartMenu%\Programs\24x7 Help\

%CommonStartMenu%\Programs\24x7 Help\24x7 Help.lnk

%CommonStartMenu%\Programs\24x7 Help\24x7Help.org.url

%CommonStartMenu%\Programs\24x7 Help\Uninstall 24x7 Help.lnk

c:\Program Files\24x7Help\

c:\Program Files\24x7Help\24x7desk.64.dll

c:\Program Files\24x7Help\24x7desk.dll

c:\Program Files\24x7Help\App24x7Help.exe

c:\Program Files\24x7Help\App24x7Hook.dll

c:\Program Files\24x7Help\App24x7Hook.exe

c:\Program Files\24x7Help\App24x7Svc.exe

c:\Program Files\24x7Help\unins000.dat

c:\Program Files\24x7Help\unins000.exe

c:\Program Files\24x7Help\unins000.msg

c:\Program Files\24x7Help\Update\



24x7 Help Adware Windows Registry Related Information:

HKEY_CURRENT_USER\Software\24x7HELP

HKEY_CLASSES_ROOT\CLSID\{865D7100-82C7-42F4-9C06-860DEC0871B2}

HKEY_LOCAL_MACHINE\SOFTWARE\24x7HELP

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A957F04C-49F4-4375-8C8A-D04B769EFE47}_is1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\24x7HelpSvc

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "24x7HELP" = ""C:\Program File







Smith Technical Resources makes no guarantees or claims that the information contained in this article will help you completely remove the above listed malicious program(s) from your computer.  There are several variations of each particular virus in the wild . And the procedure listed above may not be adequate for the specific version of the virus that your computer has been compromised by.

If you feel uncomfortable performing any of the procedures that we've listed on this page, please contact a professional computer repair company in your area and have them complete the needed repairs on your computer. Smith Technical Resources takes no responsibility for any possible damage that could result from your use of the above instructions.

Emsisoft Emergency Kit Interface Emsisoft Emergency Kit Deep Scan Option Junkware Removal Tool Emisoft Emergency Kit with Update Option.

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